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Overview
Most people talk about red tape as though it were some kind of loathsome disease or the deliberate product of evil conspirators or the result of bureaucratic stupidity and inertia. It is rarely discussed rationally, dispassionately, and analytically; most of us rage about it when it comes up.In this book, Herbert Kaufman attempts a detached examination of the subject to find out why something so universally detested flourishes so widely and enjoys such powers of endurance.
Synopsis
Most people talk about red tape as though it were some kind of loathsome disease or the deliberate product of evil conspirators or the result of bureaucratic stupidity and inertia. It is rarely discussed rationally, dispassionately, and analytically; most of us rage about it when it comes up.
In this book, Herbert Kaufman attempts a detached examination of the subject to find out why something so universally detested flourishes so widely and enjoys such powers of endurance.