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Communications - General & Miscellaneous, Library Administration and Services - General & Miscellaneous
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Reference Services Today

by William Katz (Editor), Ruth Fraley
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Overview

Authorities present important advice to all reference librarians on the improvement of service and the enhancement of the public image of reference services. Insightful chapters examine communication skills, training, effective and innovative techniques, and much more.

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Book Details

Published
January 1, 1987
Publisher
Routledge
Pages
312
Format
Hardcover
ISBN
9780866565721

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