Results at the Edge

The Structure of government is changing. Networks, not hierarchy, are the basic building blocks of governance in every domain of democracy. These networks coordinate across boundaries to deliver better results, set more realistic policy and remove barriers to success. These networks are shaping democracy as a living system- responsive, adaptable, flexible, inter-connected and supporting the emergence of new forms. Results at the Edge are what Americans want- safe streets, safe skies, clean air and water, healthy communities, great schools, high-skilled jobs, a balanced budget, lower taxes and a strong national defense. The Ten Rules of Government Reform are practical guidelines for delivering those results, while transforming bureaucracy from rigid hierarchies to flexible networks and learning communities. Beginning with a history of government reform and concluding with a systems view of democracy in the 21st century, this book provides both vision and practical guidelines for public sector leaders and consultants who want to deliver results at the edge, where government provides services to individuals, families, communities and country.

Lynn S. Kahn, Ph.D. is a Psychologist and Organizational Consultant with more than 25 years experience leading organizational change and innovation in the public sector. She has worked on the National Partnership for Reinventing Government and for the Cities of Cleveland and San Francisco, the Internal Revenue Service and the Federal Aviation Administration. She can be reached through www.zConsultants.com.