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Web Site Management, E-Commerce - Management, Web Site Design
Search Analytics for Your Site: Conversations with Your Customers by Louis Rosenfeld β€” book cover

Search Analytics for Your Site: Conversations with Your Customers

by Louis Rosenfeld
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Overview

Any organization that has a searchable web site or intranet is sitting on top of hugely valuable and usually under-exploited data: logs that capture what users are searching for, how often each query was searched, and how many results each query retrieved. Search queries are gold: they are real data that show us exactly what users are searching for in their own words. This book shows you how to use search analytics to carry on a conversation with your customers: listen to and understand their needs, and improve your content, navigation and search performance to meet those needs.

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Book Details

Published
July 6, 2011
Publisher
Rosenfeld Media
ISBN
9781457102530

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