Business & Economics, Quality Control
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Editorials
Booknews
Provides training departments and organizations, regardless of size or type, with the necessary tools for carrying out a rigorous program of self-assessment. It begins with suggestions for a systematic approach to measuring the quality of provision and shows how individuals and organizations can take control of the process. Then Tilling (project manager and consultant) and Nash (qualifications manager and trainer) present material in four sections, following a framework of standards and guidelines for self-assessment and inspection. Topics include conducting organizational self-assessment based on a yearly cycle of activities development and trainer development stragies, and case study units. Presented in a four-ring binder format. Annotation c. Book News, Inc., Portland, OR (booknews.com)Book Details
Published
August 1, 2000
Publisher
Ashgate Publishing, Limited
Pages
320
Format
Other Format
ISBN
9780566082733