The ABCs of Evaluation: Timeless Techniques for Program and Project Managers

A practical easy-to-use guide that explains and demystifies the concepts and methods of the evaluation process-invaluable to anyone that will need to test or demonstrate program success. Rich in charts, checklists, tools, and procedural advice, this book provides guidance for each phase of the evaluation process and helps users make sound decisions regarding choices of evaluation models, suitable data gathering techniques, and use of the results.

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A guide to concepts and methods of evaluation. Explains each component of evaluation design, first detailing principles and theories, then showing how to apply them in real-life situations. Shows how to select participants for the evaluation and how to deal with multiple goals and objectives, including those of the organization, the staff, and the client. Describes different evaluation models, and gives tips on identifying data sources and collecting data. Includes a sample report. Boulmetis teaches adult education at the University of Rhode Island. Dutwin is president of a training and development firm and author of eight books used in the adult education and training field. Annotation c. Book News, Inc., Portland, OR (booknews.com)

John Boulmetis is professor of adult education and director of the Center for Human Services, College of Human Sciences and Services, University of Rhode Island.

Phyllis Dutwin is president of Dutwin Associates, a training and development firm, and author of twelve books used in the adult education and training field, including English the Easy Way and Read to Work.