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Synopsis
Lynn defines emotional intelligence (EQ) as "the dimension of intelligence responsible for our ability to manage ourselves and our relationships with others." She presents this guide for developing five specific aspects of EQ in the workplace: self-awareness and control, empathy, social expertness, personal influence, and mastery of vision. The guide is designed to be used by a coach/trainer working with employees in a workplace. Each of the 50 activities includes an explanation of its EQ target area, objectives, time estimate, and materials, trainer's/coach's notes, and exercise worksheets. This is a revised edition of 50 activities for developing emotional intelligence. Annotation c. Book News, Inc., Portland, OR (booknews.com)