Employees - Training, Employee Relations & Supervision, Occupational & Industrial Psychology

The Handbook of Interpersonal Skills Training : 16 Complete Training Modules for Building Working Relationships

Name: The Handbook of Interpersonal Skills Training : 16 Complete Training Modules for Building Working Relationships
Author: Bob Wall
ISBN: 9780071346535

by Bob Wall

Write a review

Overview

Bad communication, lack of trust, and poor interpersonal skills are often the key causes of weakness and inefficiency in an organization. The twenty complete training modules or lesson plans in this book help trainers teach managers and employees how to improve productivitythrough better working relationships. Each lesson plan includes lecture notes, training designs, reproductible handouts and overheads.