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The Leadership Scorecard

by Jack J. Phillips, Lynn Schmidt
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Synopsis

Business/Human Resources

The Leadership Scorecard

Jack Phillips and Lynn Schmidt

"The Leadership Scorecard does an outstanding job of connecting decisions about investment in the development of leadership talent to the competitive and financial success of the enterprise. It also provides practitioners and executives with a clear decision methodology to determine their optimal investment in leadership talent, as well as tools to document the impact of those investment decisions. A must for anyone involved in the development of leaders."
— Walter L. Jackson, Ph.D., Vice President, Talent Management & Strategic Staffing, Hartford Financial Services Group

"The Leadership Scorecard is a real gift to our understanding of the relationship between leadership and sustainable business success. The books comprehensive coverage not only helps us to demonstrate the added value of leadership development but also provides a smart tool to sway the core of our corporate values. You will gain a significant return on investment if you apply Jack Phillips and Lynn Schmidt’s systematic how-to approach."
— Diederick Stoel, CEO & President, ProfitWise, the Netherlands

"… Jack Phillips and Lynn Schmidt have provided a sorely needed, robust methodology for measuring the ROI of leadership development, with the added contribution of providing strategies for converting data into monetary values…"
— Robert J. Kramer, Ph.D., Principal Researcher for Leadership Development and Organization Effectiveness, The Conference Board

Strong leaders are essential to business success, which makes leadership development a business imperative in today’s competitive environment. Leaders are needed that can do more than manage - leaders are needed that can make a business great. In addition, there is increasing pressure on organizations to demonstrate the wise investment of development dollars. This requires the effective use of leadership development methods, as well as the ability to demonstrate the success of those methods. The Leadership Scorecard combines an explanation and discussion on best practice leadership development methods and incorporates ROI measurement & evaluation methodology.

The Leadership Scorecard will be of interest to CEO's, executives, managers and professionals involved in leadership development, coaching and mentoring programs, action learning projects, training and performance improvement. Features include:
* Scorecard model in a step-by-step process
* Case studies integrated throughout the chapters to support application in an organizational setting.
* Proven measurement and evaluation techniques

Written by two of the most well-respected authors in the field, they make a case that strong leadership does have an impact on the bottom-line and outline the benefits to the organization of implementing a leadership scorecard.

Jack J. Phillips, Ph.D., is Chairman, ROI Institute, Inc. and a renowned expert of measurement and evaluation. He provides consulting services for Fortune 500 companies in the USA and to organizations in 40 countries.

Lynn Schmidt is a business executive with extensive experience in leadership and organization development who has implemented measurement and evaluation techniques in a number of organizations. She is a frequent presenter on the topic of leadership and measurement and evaluation at national and international conferences.

About the Author, Jack J. Phillips

Jack J. Phillips, PhD, is a world-renowned expert on measurement and evaluation and chair of the ROI Institute, Inc., which provides consulting services, workshops and keynote addresses for Fortune 500 companies and major organizations around the world. He developed the ROI Methodology™, a revolutionary process that provides bottom-line figures and accountability for all types of training, performance improvement, human resources and technology programs and is used worldwide by corporations, governments and non-profit organizations. His expertise in measurement and evaluation is based on nearly thirty years of corporate experience in five industries. He has served as training and development manager at two Fortune 500 firms, senior HR officer at two firms, president of a regional federal savings bank, and management professor at a major state university. Phillips is the author or editor of more than 30 books and more than 100 articles.

Lynn Schmidt is Vice President, Learning and Development, for Charter University at Charter Communications. Previously Director of Nextel Communications' Leadership Institute and Chairperson of the ASTD ROI Network Advisory Committee, in 2002 she received the Jack and Patti Phillips ROI Practitioner of the Year Award.

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Book Details

Published
May 1, 2004
Publisher
Butterworth-Heinemann
Format
Paperback
ISBN
9780750677646

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