The Success Paradigm: Creating Organizational Effectiveness Through Quality and Strategy

Friesen and Johnson provide a multi-step approach, enabling a management team to meet the challenge of developing a "success paradigm."

Booknews

Describes a specific learning-oriented approach to planning that Friesen and Johnson developed and have implemented in large and small manufacturing and service firms, non-profit and health- care organizations, and public education. Explains the relationship between management control and strategic planning styles; and the concepts and successes and failures of reinventing government. Annotation c. Book News, Inc., Portland, OR (booknews.com)

MICHAEL E. FRIESEN is presently the partner business manager at SPRINT.

JAMES A. JOHNSON is a Professor and Chairman of Health Administration and Policy at the Medical University of South Carolina and Associate Professor of Family Medicine and founding editor of the Carolina Health Services Review.