Overview
Do you know telephony but need to learn about the Web? Do you know the Web but need to learn telecom? Are you a Webmaster who need to telephony-enable your site?If you answered "Yes" to any of these questions, then this book is for you. Bob Edgar explains everything you need to understand and use VoiceXML, the "HTML for telephony" which is revolutionizing the industry.
Not a telephony expert? Not a Web expert? No problem, Bob covers all the background you'll need: how the Web works, how telecom and computer telephony work, XML, voice browsers and more. Once you've understood the background, Bob starts with a "Hello, World" application—a VoiceXML page which answers the phone and speaks to you—then leads you step by step through all the features of VoiceXML, including VoiceXML 2.0.
* Graphical Web Browsing, HTML and HTTP
* Telecommunications
* Computer Telephony
* Voice Recognition and Text-to-Speech
* XML
* VoiceXML Tutorial
* Use Voice Browsers to Create Phone-Enabled Web Sites
Bob Edgar, Ph.D., works for Dialogic Corp., an Intel company and a leading manufacturer of computer telephony hardware and software components. Dr. Edgar started his software career as a theoretical physicist running mainframe calculations to simulate realistic quantum fields. Bob later founded and ran Parity Software Development Corp., a manufacturer of telephony software development tools, which was acquired by Dialogic in September 1999. Bob's previous book, "PC Telephony", has been a best-seller in the industry for many years.
Editorials
Edgar (a software developer) covers the basics of VoiceXML and provides background information on how the Web works, telecom and computer telephony, XML, and voice browsers. Grammars, scripting, and special features are detailed. Text-to-speech and speech recognition functions are described. The instruction begins with a simple sample, and then adds complexity and specification. An extensive reference section covers tags, attributes, events, properties, variables, and changes from Version 1.0 to 2.0. A glossary is included. Annotation c. Book News, Inc., Portland, OR (booknews.com)