Criminology - General & Miscellaneous, Employee Relations & Supervision, Criminology - Violence, Crime Prevention
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Overview
The crime wave engulfing America's streets is now encroaching on the places people work, including offices, factories, schools, shopping malls, post offices, and hospitals. According to the National Safe Workplace Institute, of 111,000 serious workplace violence incidents in 1992, 750 men and women died at the hands of disgruntled, enraged co-workers. The number of employees who kill their managers has doubled in the last decade. Ticking Bombs outlines a 7-step process organizations can use to reverse this destructive trend. Authors Michael Mantel and Steve Albrecht offer a probing look at the entire workplace violence phenomenon, then explain the safe (and legal) hiring, discipline, and termination techniques that can help you identify, address, and correct workplace problems before they escalate to more violent levels. This landmark book also contains an interview with Robert Earl Mack - a convicted workplace murderer - who explains what drove him to murder one co-worker and wound another; a chapter on security precautions by Ira A. Lipman, president and CEO of Guardsmark Security Firm, who details what organizations can do to protect their property and employees from acts of violence; ways to handle the business, legal, and emotional problems in the wake of a violent episode and avoid the real and hidden costs to productivity and morale. Ticking Bombs addresses one of the most complex, relevant issues facing business today. Every manager, supervisor, executive, trainer, and worker should read it to avoid being victimized by the outbursts of the uncontrolled.Violent crime is rapidly spreading to the places where people work. This important book provides a unique, seven-step benchmark model for dealing with workplace violence, covering every issue--from prevention and protection to coping with the chilling aftermath of crimes. Foreword by Marvin Runyon, Postmaster General.
Editorials
Publishers Weekly -
Mantell and Albrecht confront employee violence in this unique business study. Their message is blunt and unnerving: ``According to . . . U.S. Bureau of Labor Statistics reports, homicide is now the third most frequent cause of death in the workplace in America; in California . . . one in five on-the-job deaths was a homicide.'' Mantell, a UC San Diego medical school professor, and Albrecht, who writes frequently on criminal justice, offer tenable suggestions regarding intervention strategies, preemployment screenings, substance abuse problems and effective termination procedures. While their case history of a workplace murderer is too protracted, their coverage of disciplinary policies, employee assistance programs and protecting the workplace enrich their excellent study. (Apr.)Library Journal
Workplace violence is one of the fastest-growing crimes in the United States. Homicide is the epitome of such violence, though other forms, such as the destruction of property and intimidation of fellow workers, are also problematic. Mantell, the chief psychologist for the San Diego police, and Albrecht, an author of books on law enforcement, attempt to address workplace violence through prevention. Their work focuses on identifying personality types that might explode and reducing the risk by not hiring them, or, if they are already in one's employ, dealing with them through better supervision and counseling. Except for the suggestions of employing a psychologist and security force, much of what the authors recommend is simply good management practice. Other recent books on this topic include Eugene Wheeler and Anthony Baron's Violence in Our Schools, Hospitals, and Public Places (Pathfinder, 1993). Recommended for public libraries.-Joshua Cohen, Mid-Hudson Lib. System, Poughkeepsie, N.Y.Mary Carroll
Mantell was chief psychologist of the San Diego Police Department for 10 years. With Albrecht, he urges that it is time for "American business to recognize the critical role it must play in helping to prevent violence in the workplace," and offers "a practical, realistic, and cost-effective blueprint" for the task. "Ticking Bombs" provides a rational, integrated approach to workplace violence, including preemployment screening; informed, attentive management; supervisor and employee training; counseling for employees who have personal problems; an employee treatment "Golden Rule"; safe approaches to disciplining and terminating employees; and useful responses once an incident of workplace violence takes place. Includes Albrecht's interview with a fired General Dynamics employee who killed his boss and wounded an industrial relations representative, and a discussion of workplace security issues by Ira Lipman, chairman and president of a private security firm. Because resources on this subject are limited, larger business collections will want to make this volume available.Book Details
Published
April 1, 1994
Publisher
Irwin Professional Publishing
Pages
300
Format
Hardcover
ISBN
9780786301898