Books.org participates in affiliate programs including Bookshop.org and the Amazon Services LLC Associates Program. We may earn a commission from qualifying purchases made through links on this page, at no additional cost to you.
Overview
Today's managers are bombarded with a constant stream of management fads and fashions, each claiming to be the key to business success. In this book, Coppin and Barratt draw on their experience of managing change in the Historic Royal Palaces to show that successful management techniques are timeless, simple, and based on common sense. Looking back at great leaders and organizations, they identify concepts, ideas, and applications that have proven themselves over time. They demonstrate how these techniques are currently being used to run institutions such as the Tower of London, Hampton Court, and Kensington Palace.
Synopsis
Coppin and Barrat, who worked together at Historic Royal Palaces (responsible for the management of a number of British government owned palaces and landmarks, including the Tower of London) posit that effective management consists of helping to satisfy the four "timeless" human needs: the need to feel comfortable, to be understood, to feel belonging, and to feel important. They further identify core "timeless" qualities that distinguish "the plodder from the stellar performer." These qualities are character, audacity, focus, clarity, and mutuality. They present studies of ten historical figures, all connected to the Historic Royal Palaces, each of whom has been selected to illustrate a particular "timeless" trait. Annotation c. Book News, Inc.,Portland, OR