A+ Guide to Managing and Maintaining Your PC

Written by a best-selling author and instructor expressly for the classroom, the A+ Guide to Managing and Maintaining Your PC, Comprehensive, Fifth Edition has been completely redesigned in engaging full color. This edition features new pedagogical features and coverage of the latest technologies, including DVD-Rs, Tablet PCs, Itanium chips, and more. This guide maps fully to the 2003 A+ Core Hardware and OS Technologies certification exams and is designed to be the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer hardware and software.

Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses and corporations designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ Guide to Managing and Maintaining Your PC, A+ Guide to Hardware: Managing, Maintaining and Troubleshooting, and A+ Guide to Software: Managing, Maintaining and Troubleshooting. Jean lives in Atlanta, Georgia.