Administrative Office Management, Complete Course

Addressing the basic practices and challenges of office management, this textbook describes American labor laws, leadership and communication skills, office design and safety, and computer network systems. The 13th edition updates references and adds technology in the workplace examples at the beginning of each chapter. Annotation ©2004 Book News, Inc., Portland, OR

For more than 30 years, Dr. Pattie Gibson-Odgers has taught a variety of courses in computer applications and business systems to high school, community college, and university students in Arizona and overseas in West Berlin and Stuttgart, Germany. She received her Masters degree from Arizona State University and her Doctorate from Northern Arizona University. Dr. Gibson-Odgers is currently an assistant professor in educational leadership at Northern Arizona University where she teaches graduate-level classes.