Constructive Conflict Management: Asia-Pacific Cases

Styles of conflict management vary across cultures. This unique volume uses cases drawn from the Asian and Pacific Island area to illustrate culture's role in conflict mediation. The contributors focus in particular on how conflict within and between cultures can be successfully mediated on the micro-level (businesses and individuals) and how this success can be applied on the macro-level (government and organizations).

The cases examined in Constructive Conflict Management cover a variety of conflict types including: regional//cultural; nuclear and extended family; environmental; and neighbourhood disputes.

Styles of conflict management vary across cultures. This unique volume uses cases drawn from the Asian and Pacific Island area to illustrate culture's role in conflict mediation. The contributors focus in particular on how conflict within and between cultures can be successfully mediated on the micro-level (businesses and individuals) and how this success can be applied on the macro-level (government and organizations).

The cases examined in Constructive Conflict Management cover a variety of conflict types including: regional//cultural; nuclear and extended family; environmental; and neighbourhood disputes.

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Using cases drawn from the Asian and Pacific Island area, this volume examines how conflict within and between cultures can be successfully mediated on the micro (business and individual) level, and how this can be applied to the macro (government and nongovernment organizations) level. Models for conflict management are applied to 24 cases covering a variety of conflict types including regional, environmental, and neighborhood disputes. Paper edition (unseen), $24.95. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Fred E. Jandt (Ph.D., Bowling Green State University) is Professor of Communication at CSU San Bernardino. He was a visiting professor at Victoria University of Wellington, New Zealand and has also taught at SUNY-Brockport (where he became SUNY's first director of faculty development). For SAGE, he is the author of a best-selling introductory textbook, An Introduction to Intercultural Communication:  Identities in a Global Community, 4/e (2004), and the editor of Intercultural Communication:  A Global Reader (@004); in addition, he's also the author of Win-Win Negotiating (1985, Wiley; translated into 7 languages), Effective Interviewing for Paralegals, 2/e (1994, Anderson), Straight Answers to People Problems (1993, McGraw-Hill), Conflict Resolution through Communication (1975, Harper Collins) and co-editor of Constructive Conflict Management: Asia-Pacific Cases (1996). He attends and presents at major national and international conferences.