Electronic Commerce: A Manager's Guide

How do you manage electronic commerce? What is the technology behind electronic commerce? Electronic Commerce: A Manager's Guide is the ideal starting point for business managers and professionals involved with electronic commerce, as well as professionals/users who want to keep abreast of the latest trends and issues in management practices affected by electronic commerce technology. Authors Ravi Kalakota and Andrew Whinston take a down-to-earth approach to a very important business subject, with insightful examples to show how ideas have been put into practice.

Highlights

• Provides a clear overview of what electronic commerce is all about.
• Specifies the business uses and technology directions of the World Wide Web
• Clarifies management issues facing Internet Service Providers.
• Explains firewalls, transaction security, and electronic payment methods.
• Describes electronic commerce applications and challenges in banking, retailing, and publishing.
• Covers electronic commerce applications internally within the corporation -- supply-chain management, manufacturing, and finance.

How do you manage electronic commerce? What is the technology behind electronic commerce? Electronic Commerce: A Manager's Guide is the ideal starting point for business managers and professionals involved with electronic commerce, as well as professionals/users who want to keep abreast of the latest trends and issues in management practices affected by electronic commerce technology. Authors Ravi Kalakota and Andrew Whinston take a down-to-earth approach to a very important business subject, with insightful examples to show how ideas have been put into practice.

Highlights

• Provides a clear overview of what electronic commerce is all about.
• Specifies the business uses and technology directions of the World Wide Web
• Clarifies management issues facing Internet Service Providers.
• Explains firewalls, transaction security, and electronic payment methods.
• Describes electronic commerce applications and challenges in banking, retailing, and publishing.
• Covers electronic commerce applications internally within the corporation -- supply-chain management, manufacturing, and finance.

Dr. Ravi Kalakota is a professor, strategist, speaker, and author. He is the co-founder and CEO of hsupply.com. He is also on the boards of several companies, including a venture incubator, isherpa.net, which is facilitating the creation of the next generation of m-commerce companies. A leading authority on e-commerce strategy, he has consulted extensively with Fortune 1000 companies, and has written two books considered by Amazon.com to be "e-commerce classics."

Andrew B. Whinston is the Cullen Chair Professor of Information Systems, Computer Science and Economics, IC2 Fellow, and Director of the Center for Information Systems Management at the University of Texas at Austin. His recent research interests are Internet pricing and application of client/server computing to support groups working collaboratively.