Fundamentals of Quality Control and Improvement 2E

This book covers the foundations of modern methods of quality control and improvement that are used in the manufacturing and service industries. Quality is key to surviving tough competition. Consequently, business needs technically competent people who are well-versed in statistical quality control and improvement. This book should serve the needs of students in business and management and students in engineering, technology, and other related disciplines. Professionals will find this book to be a valuable reference in the field.

Booknews

This book covers the foundations of modern methods of quality control and improvement used in the manufacturing and service industries. It features real world examples in its coverage of topics such as statistical process control, graphical methods of data presentation and quality improvement, acceptance sampling, product and process design, and quality issues in the service sector. This second edition integrates the application of computer software throughout the text as well as updating all the concepts and adding new case studies. Annotation c. by Book News, Inc., Portland, Or.

Dr. Amit Mitra is Associate Dean in the College of Business and Professor in the Department of Management at Auburn University. His research interests are in the areas of quality assurance, quality management, regression analysis, warranty analysis, applied statistics, and multicriteria modeling.
Dr. Mitra has published numerous articles, some of which have appeared in journals such as Management Science, Decision Sciences, Journal of the American Statistical Association, International Journal of Production Research, Journal of the Operational Research Society, American Journal of Mathematical and Management Sciences, European Journal of Operational Research, IEEE Transactions on Engineering Management, Computers and Operations Research, IEEE Transactions on Reliability, Quality Engineering, and International Journal of Quality and Reliability Management.
Dr. Mitra is also the author of the book titled, Fundamentals of Quality Control and Improvement , Second Edition, Prentice Hall, Upper Saddle River, New Jersey, 1998, which is used both nationally and internationally. He has conducted short courses for professionals in Total Quality Management, Quality Assurance, Statistical Process Control, and Design of Experiments, and has also assisted with implementation of statistical process control in industries.
Dr. Mitra is listed in several national and international biographical listings, among which are: Who's Who in the South and Southwest, Personalities of America, Men of Achievement, Who's Who of Emerging Leaders in America, and Who's Who in American Education