Overview
"Incorporating modern ideas, methods, and philosophies of quality management, Fundamentals of Quality Control and Improvement, Third Edition presents a quantitative approach to management-oriented techniques and enforces the integration of statistical concepts into quality assurance methods. Utilizing a sound theoretical foundation and illustrating procedural techniques through real-world examples, this timely new edition bridges the gap between statistical quality control and quality management." "The book promotes a unique "do it right the first time" approach and focuses on the use of experimental design concepts as well as the Taguchi method for creating product/process designs that successfully incorporate customer needs, improve lead time, and reduce costs. Further management-oriented topics of discussion include total quality management; quality function deployment; activity-based costing; balanced scorecard; benchmarking; failure mode and effects criticality analysis; quality auditing; vendor selection and certification; and the Six Sigma quality philosophy." Complete with discussion questions and a summary of key terms in each chapter, Fundamentals of Quality Control and Improvement, Third Edition is an ideal book for courses in management, technology, and engineering at the undergraduate and graduate levels. It also serves as a valuable reference for practitioners and professionals who would like to extend their knowledge of the subject.Synopsis
This book covers the foundations of modern methods of quality control and improvement that are used in the manufacturing and service industries. Quality is key to surviving tough competition. Consequently, business needs technically competent people who are well-versed in statistical quality control and improvement. This book should serve the needs of students in business and management and students in engineering, technology, and other related disciplines. Professionals will find this book to be a valuable reference in the field.
Booknews
This book covers the foundations of modern methods of quality control and improvement used in the manufacturing and service industries. It features real world examples in its coverage of topics such as statistical process control, graphical methods of data presentation and quality improvement, acceptance sampling, product and process design, and quality issues in the service sector. This second edition integrates the application of computer software throughout the text as well as updating all the concepts and adding new case studies. Annotation c. by Book News, Inc., Portland, Or.
Editorials
Booknews
This book covers the foundations of modern methods of quality control and improvement used in the manufacturing and service industries. It features real world examples in its coverage of topics such as statistical process control, graphical methods of data presentation and quality improvement, acceptance sampling, product and process design, and quality issues in the service sector. This second edition integrates the application of computer software throughout the text as well as updating all the concepts and adding new case studies. Annotation c. by Book News, Inc., Portland, Or.From the Publisher
"Experimental design and Taguchi are will explained in the book and reliability analysis is introduced in a brief, but useful section." (Quality World, November 2009)