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Business & Economics, Customer Service
Great Customer Connections : Simple Psychological Techniques That Guarantee Exceptional Service by Richard S. Gallagher — book cover

Great Customer Connections : Simple Psychological Techniques That Guarantee Exceptional Service

by Richard S. Gallagher
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Book Details

Published
May 1, 2006
Publisher
AMACOM Books
Format
Paperback
ISBN
9780814473085

More by Richard S. Gallagher

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The Perfect Company: A Simple Four-Step Process for Creating a High-Performance Workplace
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The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
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