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Medical, Nursing
Smile Training Isn't Enough: The Three Secrets of Excellent Customer Service by Richard S. Gallagher — book cover

Smile Training Isn't Enough: The Three Secrets of Excellent Customer Service

by Richard S. Gallagher
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Book Details

Published
August 19, 1998
Publisher
Oasis Press,U.S.
Format
Paperback
ISBN
9781555714222

More by Richard S. Gallagher

How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work
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Great Customer Connections : Simple Psychological Techniques That Guarantee Exceptional Service
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The Perfect Company: A Simple Four-Step Process for Creating a High-Performance Workplace
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Effective Software Customer Support
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The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
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What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service
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