Improving Healthcare with Control Charts: Basic and Advanced SPC Methods and Case Studies

Written for those who have some basic knowledge of the theory and tools of statistical process control (SPC), this book reviews basic SPC theory and tools, then introduces more advanced SPC concepts and methods and deals with some special applications of SPC. Applications discussed include using patient feedback for quality improvement, governance and monitoring quality, Six Sigma, and the use of run and control charts in the improvement of clinical practice. Carey is an expert in statistical process control and survey research methods in healthcare settings. Annotation ©2004 Book News, Inc., Portland, OR