Knowledge Management: Systems and Processes
Irma Becerra-Fernandez, Rajiv Sabherwal, Cyrus F. GibsonBooks.org participates in affiliate programs including Bookshop.org and the Amazon Services LLC Associates Program. We may earn a commission from qualifying purchases made through links on this page, at no additional cost to you.
Overview
This book serves as a complete introduction to the subject of Knowledge Management, and incorporates technical as well as social aspects, concepts and principles as well as practical examples, and traditional KM approaches as well as emerging topics such as social networks, Web 2.0, and open innovation. The focus of the book is on how KM impacts organizations and individuals, and steps that should be taken to maximize benefits, including directions for how to select, develop, and evaluate KM systems.
Unlike other books in the field, Knowledge Management: Systems and Processes enhances the conventional exposition of KM with an in-depth discussion of the technologies used to facilitate the management of knowledge in large and small organizations. It features numerous case studies and vignettes describing practical applications of KM initiatives at leading firms and government organizations, including details such as system architecture. Written by two recognized researchers in the field, the book makes extensive use of the latest developments and examples from KM.
Synopsis
This primary text serves as a complete introduction to the subject of Knowledge Management, and incorporates technical as well as social aspects, concepts as well as practical examples, and traditional KM approaches as well as emerging topics such as social networks, Web 2.0, and open innovation. The focus is on how KM impacts organizations and individuals, and steps that should be taken to maximize benefits, including directions for how to select, develop, and evaluate KM systems. An online Instructor's Manual is available to adoptors.