Outdoor & Adventure Sports - General & Miscellaneous, Recreation & Entertainment Industries - General & Miscellaneous, Entertainment, Dining & Hospitality Industries - Management
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Overview
This comprehensive text addresses all three levels of leisure programming: direct service delivery,program planning,and program management. It focuses on issues related to customer service and benefits-such as providing leisure experiences,assessing customer needs,evaluating program impact,promoting positive customer and leader interactions,analyzing and implementing policies,and supervising staff.Book Details
Published
October 28, 2003
Publisher
McGraw-Hill Companies, The
Pages
576
Format
Paperback
ISBN
9780072353891