Managing in Health and Social Care

Drawing on materials prepared for the Management Education Scheme by Open Learning, Martin (management of health and social care, Open U.) and Henderson (educational technology, Open U.) emphasize ensuring that services are responsive to the needs of service user, integrated across traditional professional and organizational boundaries, effective in achieving the outcomes that both individual service users and society as a whole are seeking, and inclusive in identifying and meeting the needs of disadvantaged groups. They write for both full- time and part-time managers.

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