This book provides a comprehensive treatment of Internet and intranet technologies, electronic commerce, and the management of these technologies within organizations. Managing Internet and Intranet Technologies in Organizations: challenges and Opportunities looks at both technical and organizational issues related to management of Internet and intranet technologies. Technical issues covered in the book include intranet-Internet infrastructure, data warehousing and Web security and reliability. Organizational topics include Internet and intranets for ERP and E-business, education and learning using Web technologies and approaches to virtual shopping.
A dozen essays treat issues faced by organizations implementing Internet and intranet technologies. Using case studies, the first section explains intranet technology ("information technology for the people by the people"), service quality issues in private network extranets, and the results of a survey on Web-based education. Part II examines the use of Internet technology in inter-organizational settings, e.g., a European effort to develop a multi-city electronic service infrastructure. The final section addresses handling security and reliability snakes in the e-commerce garden. Dasgupta teaches information systems at George Washington U. Annotation c. Book News, Inc., Portland, OR (booknews.com)