Books.org participates in affiliate programs including Bookshop.org and the Amazon Services LLC Associates Program. We may earn a commission from qualifying purchases made through links on this page, at no additional cost to you.
Overview
When do you address correspondents by their first names over email? Need a refresher on the proper format for a business letter? Or perhaps a cram-course on how business is conducted in a particular foreign country? Now, all your workplace questions can be found in one convenient source from the most trusted name in reference. The Office Professional's Guide takes you through office basics (frequently misspelled words; proper telephone, fax, and email etiquette; common filing systems), important business and financial concepts (P&L, ROI, price to earnings ratio), international business (a glossary of terms in five different languages; a guide to travel arrangements), giving presentations (with PowerPoint), making meeting arrangements, and much more.
The Office Professional's Guide is an invaluable tool for any modern professional, no matter how high you are on your department's totem pole. Compiled and researched by Oxford's renowned reference team, this comprehensive book will be a daily source of knowledge and peace of mind.
Synopsis
When do you address correspondents by their first names over email? Need a refresher on the proper format for a business letter? Or perhaps a cram-course on how business is conducted in a particular foreign country? Now, all your workplace questions can be found in one convenient source from the most trusted name in reference. The Office Professional's Guide takes you through office basics (frequently misspelled words; proper telephone, fax, and email etiquette; common filing systems), important business and financial concepts (P&L, ROI, price to earnings ratio), international business (a glossary of terms in five different languages; a guide to travel arrangements), giving presentations (with PowerPoint), making meeting arrangements, and much more.
The Office Professional's Guide is an invaluable tool for any modern professional, no matter how high you are on your department's totem pole. Compiled and researched by Oxford's renowned reference team, this comprehensive book will be a daily source of knowledge and peace of mind.
Library Journal
In the past, this guide would have been called a secretarial manual. But no office-from the lowliest cubicle to the loftiest executive suite-should be without one. It does a fine job of delivering practical advice on business writing as well as tips on grammar, spelling, and punctuation. A few sample letters-including tough ones like letters of resignation and those acknowledging the death of an employee-are included in the correspondence chapter. In addition to the focus on writing, there is sensible advice on phone etiquette, meetings, managing information, travel, and making speeches and presentations. The explanations of parliamentary procedure, accounting principles and practices, and accounting reports are all handy. Topics from postal regulations to business law are presented from an American perspective. The business glossary does have a slight British accent, but a helpful appendix of multilingual business terms (English, German, French, Spanish, Russian, and Japanese) is also included. The only drawback is that the index is pathetically skimpy. Still, this is highly recommended for reference and business collections in all types of libraries.-Carol J. Elsen, Univ. of Wisconsin Lib., Whitewater Copyright 2003 Reed Business Information.