Strategies for Managers, Employee Relations & Supervision, Organizational Behavior - General & Miscellaneous, Leadership, Relationships - Interpersonal
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Overview
Why hasn't Total Quality Management (TQM) worked as well in the United States as it has in other countries? In the US employees seem to prefer recognition of individual achievement over recognition of the work team. Could the North American cultural emphasis on the individual be a crucial factor?
This book demonstrates that the recent participatory management failures are the result of a lack of appreciation for the cultural role of rugged individualism, and offers an alternative, person-centred leadership which puts the individual at the very centre of the management approach. The author presents effective, psychology-based, person-centred management techniques through the use of examples and cases.
Editorials
Booknews
After surveying the problem of solid waste and approaches to solving it both on a national level and in the hotel and motel industry, focuses on specific strategies to prevent waste in guest rooms, laundry, offices, food and beverage service, landscaping, construction, and other aspects of the business. Also provides a step-by-step guide to creating a waste reduction program. No index. Annotation c. Book News, Inc., Portland, OR (booknews.com)Book Details
Published
June 11, 1996
Publisher
Thousand Oaks, Calif. : Sage Publications, c1996.
Pages
261
Format
Hardcover
ISBN
9780803955981