Programming Microsoft Dynamics CRM 4.0

Get answers to common questions about setting up the design environment and building custom solutions with Microsoft Dynamics CRM. Delve into core architecture, tools, and techniques, and learn how to exploit powerful customization features. Authored by industry-leading experts, this book shows how to deliver intelligent CRM solutions that meet the unique challenges and requirements of your business.

Discover how to:

• Set up the development environment
• Enhance the product’s APIs with your own code
• Execute business logic using plug-ins
• Build custom workflows that extend native workflow functions
• Create user-friendly integration with scripts and application extensions
• Code custom pages optimized for Microsoft Outlook with Offline Access
• Extend Microsoft Dynamics CRM using ASP.NET
• Create advanced Windows Workflow Foundation solutions
• Extend multilingual and multicurrency features
• Construct a custom security-access solution

Get code samples on the Web.

Mike Snyder and Jim Steger are cofounders and principals at Sonoma Partners, a consulting firm specializing in Microsoft Dynamics CRM implementations. Both Mike and Jim have been recognized as Microsoft MVPs for their contributions to the Microsoft Dynamics community. Mike is one of the industry’s leading CRM experts and participates in the Microsoft Dynamics Partner Advisory Council. Jim is a leading technical architect for Microsoft Dynamics CRM, with deep experience in XRM solutions complex enterprise integration projects.

Jim Steger and Mike Snyder are cofounders and principals at Sonoma Partners, a consulting firm specializing in Microsoft Dynamics CRM implementations. Both Mike and Jim have been recognized as Microsoft MVPs for their contributions to the Microsoft Dynamics community. Mike is one of the industry’s leading CRM experts and participates in the Microsoft Dynamics Partner Advisory Council. Jim is a leading technical architect for Microsoft Dynamics CRM, with deep experience in XRM solutions complex enterprise integration projects.

Brad Bosak is a lead architect at Sonoma who designs complex client solutions in a wide range of industries.

Corey O'Brien works at Sonoma Partners, a Microsoft Gold Certified partner with extensive CRM experience. O'Brien is a lead architect at Sonoma who has designed complex client solutions in a wide range of industries.

Philip Richardson is a former Senior Program Manager on the Microsoft Dynamics CRM team at Microsoft.