School leader's guide to root cause Analysis: Using Data to Dissolve Problems

Contents
• Foreword
• Acknowledgments
• Introduction
• Root Cause Basics
• Key Indicators of Student Success
• Root Cause Processes
• Using Root Cause Analysis
• Considerations
• Models and Stories
• Resources

The author presents a system for solving educational problems by using data sets to identify root causes of problems. Data is gathered, placed into "diagnostic trees" and "force field analysis templates," and analyzed. He argues that the process can be used at all levels of the educational institution, but works best when systematized through the entire institution. Annotation ©2003 Book News, Inc., Portland, OR