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Service Management: Operations, Strategy, and Information Technology by James A. Fitzsimmons, Mona J. Fitzsimmons — book cover

Service Management: Operations, Strategy, and Information Technology

by James A. Fitzsimmons, Mona J. Fitzsimmons
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Book Details

Published
October 1, 1997
Publisher
McGraw Hill Higher Education
Format
Hardcover
ISBN
9780070217607

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