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Overview
Smart Business is the first knowledge-age book to give practical advice on how to organize and make use of knowledge - how to turn knowledge into wisdom. Botkin argues that we must build "knowledge communities" - groups of people with a shared passion to create, use, and share new knowledge for tangible business purposes. When we do, we will experience a transformation that powers our business and inspires new models of networked management. Botkin draws on the experiences of dozens of companies - and includes testimonials in an appendix from managers at such organizations as Xerox, Marriott, Saturn, and Los Alamos labs.Editorials
Library Journal
Botkin, founder and president of the International Corporate Learning Association, focuses on the challenges organizations face, the questions they should answer, and the basic facts they should recognize as they make the transition from informal communities of practice to formal knowledge communities. Challenges include a fear of cannibalizing existing products or services, the diluted power of "old-timers" in the hierarchy, and the alarming regularity with which industrial leaders follow their core technologies into obsolescence and obscurity. Botkin identifies key changes: the switch from computers as number crunchers to computers as connectors, the emergence of the Internet, and the need to value people over technology. He includes examples from the experiences of Xerox, Marriott International, Saturn Corporation, Sweden Post, Motorola, and the Los Alamos National Laboratory. Essential for all library staff, supervisors, and directors, this is recommended for academic, public, and special libraries.--Norman B. Hutcherson, Beale Memorial Lib., Bakersfield, CA Copyright 1999 Cahners Business Information.Book Details
Published
January 4, 2000
Publisher
New York : Free Press, c1999.
Pages
304
Format
Hardcover
ISBN
9780684850245