Strategic Systems Planning and Management

Successfully maneuver through the ever-changing business world using this practical, in-depth look at business processes. With the combined business expertise and experience of authors Bennet P. Lientz and Kathryn P. Rea, you'll learn how to identify, analyze, and improve weak areas in your procedures, policies, technology, infrastructure, and organization. Learn what works and what doesn't through real-world case studies that present valuable lessons on how to avoid emotional, political, and financial upheaval in your business. In addition to the practical information presented in this guide, you'll receive a companion disk packed with reporting forms, checklists, evaluations, analysis templates, and more - all easily customized using Word and WordPerfect for Windows.