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Telecom Tutorials A Practical Guide for Managing Business Telecommunications Resources by Jane Laino β€” book cover
Engineering, Transportation & Technology Industries - Management, Telecom & Datacom Systems, Telecommunications Technology, Management & Troubleshooting - Computer Networks, Telephony & Telephone Systems

Telecom Tutorials A Practical Guide for Managing Business Telecommunications Resources

by Jane Laino
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Overview

This revised edition includes 10 more tutorials based on the up-to-the-minute experiences of Jane Laino. This easy-to-read guide explains how to handle the complicated aspects of managing your telecommunications resources, including PBX, automatic call distributors, voice mail, automated attendant, interactive voice response, fax retrieval, call accounting, cost allocation, facilities management, cabling, local access, and long distance services.

Author Biography: Jane Laino is founder and CEO of Digby 4 Group, Inc., a New York City-based professional services company that assists organizations in managing their telecommunications resources. Digby 4 is known for providing clients with a comfortable and comprehensive approach to the purchase and the management of telephone systems and services. Jane writes monthly tutorials for Teleconnect magazine, a CMP Media, LLC, publication.

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Book Details

Published
December 1, 2001
Publisher
CMP Books
Pages
320
Format
Paperback, 2001
ISBN
9781578200931

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