Telephony & Telephone Systems

The Telephony Book: Understanding Telephone Systems and Services

Name: The Telephony Book: Understanding Telephone Systems and Services
Author: Jane Laino
ISBN: 9781578200351

by Jane Laino

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Overview

Purchasing and managing a telephone system can be a challenge for businesses. This book includes practical advice such as: how to order services and equipment, how to get a fair price, how to ensure good service to callers, and how to stay flexible.

About the Author, Jane Laino

Jane Laino is a frequent writer, speaker, and teacher on telecom topics. She is a veteran of the telecom industry, having spent many years with the Bell System. Jane is founder and CEO of Digby 4 Group, a telecom-consulting firm in New York City. She writes monthly tutorials for Teleconnect Magazine. She lives in New York City.