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Synopsis
See how you can develop your telecommunications department to its fullest potential, benefitting your staff and your organization in the process, with the help of this all-inclusive book. You'll see how a well-structured telecommunications department stimulates revenue and maintains a healthy business infrastructure. Not a rigid set of rules, but rather a flexible body of knowledge you can apply to your own department, this resource shows you how to build a department that can contribute significantly to your company's success in the 21st century.
The in-depth look at departmental structure helps you determine why it is important to develop various departmental positions and how to make the best use of your most valuable resource: the people in your department. Chapters on budgeting, project management, maintaining the corporate infrastructure, developing a corporate strategic telecommunications policy, human resources, and educational issues let you round out your role as a department manager.
Booknews
Examines the concept of the telecommunications department and its role in corporate America, and offers guidelines and advice for structuring and administering the department. Specific points addressed include projects and services, vendor relations, department positions and titles, budgeting and charging back, maintaining the corporate telecommunications infrastructure, setting policies for acquisitions, support and strategic direction, human resource issues, and staff training and education. Annotation c. Book News, Inc., Portland, OR (booknews.com)