The Human Challenge: Managing Yourself and Others in Organizations

This book provides readers with the needed skills in human relations that are becoming increasingly important for career success. It emphasizes the person in the organization and on the interactions between managers and other employees. Chapter topics include communication in the workplace; appraisals, promotions, and dismissals; conflict management; leadership; labor relations; intercultural relations; and more. For managers and other professionals in any field that want to learn the skills needed to interact most effectively with managers and co-workers.

Emphasizing daily interaction between leaders, managers, and employees, the revised seventh edition of this book reflects the latest management styles and behavioral psychology. The book focuses on the skills and thinking that lead to becoming an effective manager and provides a text for students in college, university, adult education, and extension programs. Topics include ethics; technological implications of managing; management of stress, time, and career; conflict management and negotiations; group and team dynamics; and intercultural relations. Annotation ©2003 Book News, Inc., Portland, OR