Business & Economics, Production & Operations Management
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Synopsis
Professor Oakland's book aims to show managers how to implement a Total Quality Management strategy throughout all their activities and thereby achieve top quality performance overall, not just in product or service quality. The book will also meet the requirements of students following courses in management, science and engineering, as well as those working towards professional qualifications in management of quality assurance (such as membership of the Institute of Quality Assurance).Book Details
Published
June 19, 1990
Publisher
Heinemann Professional Publishing
Pages
316
Format
Applicable
ISBN
9780893973483