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Overview
Two of today's leading human resource development experts provide how-to strategies for implementing results-oriented training, showing how to develop a collaborative, "client-consultant" relationship with line managers to yield better management support for training efforts. And they tell how to document bottom-line results of training programs and communicate their value to management in cost-benefit terms.
Synopsis
Document your efforts in terms management will understand
Are your employee training efforts really paying off? In this hands-on guide, two top human resources consultants present a results-oriented, twelve-step approach that directly links training to specific organizational goals. Here is all the information and guidance you need to create a work environment that reinforces new skills and maximizes training results. You'll also learn to document the effect your efforts have on the bottom line, track subtle but important changes in employee values and beliefs, and demonstrate increased sales and productivity. It's THE definitive handbook for tracking and cost justification of training and development efforts.