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Anger at work

Name: Anger at work
Author: Hendrie Weisinger
ISBN: 9780688147648

by Hendrie Weisinger

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Overview

In Anger at Work, Dr. Hendrie Weisinger, the leading specialist in anger management, presents a dramatic reappraisal of anger. When applied, the anger management skills he shares will help you respond productively to provoking situations we all encounter daily at work: harassment, angry groups and coworkers, incompetence, career plateaus, cut benefits, and more. Dr. Weisinger teaches you the art of anger management on the job - and how to use anger as a positive force for improving results in multiple and diverse ways: increasing productivity and profits, building relationships and morale, and enhancing customer service and job enjoyment. With clarity and focus, Anger at Work will expand your awareness and understanding of the role emotions and moods play in a business setting and why anger is inherent in any work activity. Dr. Weisinger distills the psychological processes we all experience with any anger episode and gives you breakthrough skills - mood sensing, mood infecting, immunizing yourself to emotional contagion - that will allow you to transform anger from a negative, self-defeating experience into a powerful and creative source of energy.

In an innovative guide for managing work-related anger productively, Dr. Weisinger provides a wealth of anger management skills that enables readers to relax upon recognizing physical cues, to stop the escalation of anger, and to direct the emotions of others in positive ways.

About the Author, Hendrie Weisinger

Hendrie Davis Weisinger, Ph.D., is a licensed psychologist trained in clinical, counseling, school, and organizational psychology. He is also a Marriage, Family, and Child Counselor.

Dr. Weisinger is the originator of criticism training and is one of the halfdozen experts in the area of anger management. A management scientist, he lectures for the UCLA Executive Education and M.B.A. programs, and for other leading business schools throughout the country. His expertise is sought by numerous Fortune 500 companies (IBM, AT&T, ARCO, Control Data, TRW, Warner-Lambert, to name just a few), government agencies, mental-health professionals, hospitals, parent groups, professional educators, and professional organizations such as the Young Presidents' Organization.

Dr. Weisinger's first book (co-authored by Norman M. Lobsenz), Nobody's Perfect, was a New York Times hardcover best seller and is now a Warner paperback. His article for The Wall Street Journal, "So You're Afraid," was selected as one of the sixty best articles ever to appear in the Journal's "Manager's Column" and is reprinted in The Wall Street Manager's Column, published by Dow Jones. Dr. Weisinger is also a frequent guest on national television and radio shows.

An innovator in mental-health treatment, Dr. Weisinger maintains a clinical practice as a consultant to A Touch of Care, a residential treatment facility that is an alternative to hospitalization for emotionally disturbed people.

Dr. Weisinger and his wife, Lorie, live in Santa Monica, California. They have a daughter, Briana, and two dogs, Mazel and Shovi.

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Editorials

Publishers Weekly - Publisher's Weekly

In a corporate environment characterized by downsizing and restructuring, anger is an increasingly common response among employees. Although it is normal and healthy to get angry, organizational psychologist Weisinger (Nobody's Perfect) says that how we handle anger is often unhealthy. He explains how to recognize physical cues that herald anger, how to keep it from escalating and how to foster ``emotional excellence'' in ourselves and others by projecting positive emotional energy. He also describes the ``dirty dozen''-the 12 most anger-provoking work situations-and how we can manage or defuse our rage. Weisinger urges readers to redirect and use emotions rather than deny or ``stuff'' them, as many other career-advice guides do. Also included is a fictional scenario of how anger can escalate to monstrous proportions when not managed effectively, and a series of questions to test readers' knowledge of the dynamics of anger. Author tour. (Apr.)

Library Journal

A self-described "angerologist" and licensed psychologist who specializes in anger management, Weisinger adds to his successful Dr. Weisinger's Anger Work-Out Book (Morrow, 1985) with this guide for managing anger that gives special attention to work-related situations, presently a "hot" issue. He describes dimensions of dealing with anger, typical anger-provoking scenarios, and practical intervention techniques. Weisinger's offering may be summed up as techniques for transforming anger into a positive learning experience, and his approach is effectively presented in this specialized management tool. Managers at all levels will find this a useful reference. Highly recommended. Dealing with anger in a different way, consumer advocate Horowitz, known mainly for his television exposure of frauds and ripoffs in business and government, now adds to his collection of "Fight Back" books (e.g., The Fight Back! Guide to Hospital Care, LJ 5/1/93) with this approach to workplace issues. Issues covered include the job interview, payroll requirements, organizing rights, retirement and pension protection, health protection, workplace privacy, termination, and other workplace-related labor laws and requirements. While all the information is technically correct, based on federal requirements, this material is already thoroughly covered in numerous other works on labor law designed for human resource and other managerial personnel. Obviously, in many businesses, something is still not quite right or there wouldn't be any need for this employee-oriented approach to learning about workplace rights. Recommended only for collections still weak in this area of labor law.Dale Farris, Groves, Tex.