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Managing for Excellence by Robert Heller β€” book cover
Management - Professional & Reference, Total Quality Management

Managing for Excellence

by Robert Heller
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Overview

Following the success of the Essential Manager's Manual, which continues to appear on the Top 10 best-selling Business Books list- Managing for Excellence is sure to be another top seller. Includes over 1,200 tips provide quick-and-easy reference that help achieve a high level of excellence in business, clear and easy-to-follow charts, and diagrams that explore different paths of action. An excellent value for the money!

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Editorials

Publishers Weekly

Succeeding DK's Essential Manager's Manual, DK's Managing for Excellence supplies strategies for office management and leadership development. The eight authors provide more than 1,200 tips, along with charts and diagrams for simpler decision making. The book's topics include effective leadership, putting customers first, understanding IT and moving to e-business. This hefty office manual provides step-by-step instruction for a better working environment, improved leadership and business concerns such as relocation and information technology. In its thoroughness, it even offers evaluation charts that reveal one's readiness for leadership, marketability and other management requisites. (Sept.) Copyright 2001 Cahners Business Information.

Book Details

Published
September 6, 2001
Publisher
London : Dorling Kindersley, 2001.
Format
Hardcover
ISBN
9780751327045

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