Join Books.org — it's free
Home > Books > Quality Service : What Every Hospitality Manager Needs to Know

Business & Economics, Customer Service
Quality Service : What Every Hospitality Manager Needs to Know by William B. Martin — book cover

Quality Service : What Every Hospitality Manager Needs to Know

by William B. Martin
Write a review
Log in to track your reading progress.

Reviews

There are no reviews yet. Log in to write one.

Book Details

Published
October 9, 2001
Publisher
Prentice Hall
Format
Paperback
ISBN
9780130930187

More by William B. Martin

Texas Plays
Texas Plays
Managing Quality Customer Service: A Practical Guide for Establighing a Service Operation
Managing Quality Customer Service: A Practical Guide for Establighing a Service Operation
Superior Service!: Quality Customer Service
Superior Service!: Quality Customer Service
Quality Customer Service : How to Win with the Customer
Quality Customer Service : How to Win with the Customer
Restaurant Server's Guide: To Quality Customer Service
Restaurant Server's Guide: To Quality Customer Service
Quality Customer Service: The Art of Treating Customers as Guests
Quality Customer Service: The Art of Treating Customers as Guests
Quality Service: The Restaurant Manager's Bible
Quality Service: The Restaurant Manager's Bible
Providing Quality Service : What Every Hospitality Service Provider Needs to Know
Providing Quality Service : What Every Hospitality Service Provider Needs to Know
Quality Customer Service
Quality Customer Service
Managing Quality Customer Service (Better Management Skills)
Managing Quality Customer Service (Better Management Skills)

Similar books

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
The Mind of the Customer: How the World's Leading Sales Forces Accelerate Their Customers' Success
The Mind of the Customer: How the World's Leading Sales Forces Accelerate Their Customers' Success
The Connectors: How the World's Most Successful Businesspeople Build Relationships and Win Clients for Life
The Connectors: How the World's Most Successful Businesspeople Build Relationships and Win Clients for Life
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients
The Relationship Edge: The Key to Strategic Influence and Selling Success
The Relationship Edge: The Key to Strategic Influence and Selling Success
Relationship Edge in Business: Connecting with Customers and Colleagues When It Counts
Relationship Edge in Business: Connecting with Customers and Colleagues When It Counts
Customer Service: Career Success Through Customer Loyalty
Customer Service: Career Success Through Customer Loyalty
Improvise This!: How to Think on Your Feet So You Don't Fall on Your Face
Improvise This!: How to Think on Your Feet So You Don't Fall on Your Face
Excellence Every Day: Make the Daily Choice-Inspire Your Employees and Amaze Your Customers
Excellence Every Day: Make the Daily Choice-Inspire Your Employees and Amaze Your Customers
The Call Center Dictionary
The Call Center Dictionary