Business Writing & Communication, Business Skills - General & Miscellaneous, Employees - Evaluation, Employee Relations & Supervision

Systems and Procedures for the Modern Office : A Simulation Approach

Name: Systems and Procedures for the Modern Office : A Simulation Approach
Author: Judith C. Simon, Lillian H. Chaney
ISBN: 9780138804770

by Judith C. Simon, Lillian H. Chaney

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Overview

Eases the transition from classroom to office with real-life activities and helps students develop decision-making skills with priority-setting and human relations exercises. Covers every aspect of office management, including safety and security, nonverbal and intercultural communication, proofreading, word processing, appointment scheduling, mail and records management, meeting and conferences, employee evaluation, and more. A vital reference for secretaries and office managers.