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Quality Control

Total Quality Management Bluep

by Dale, Heather Bunney
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Overview

This practical text provides an up-to-date guide to the introduction, development and advancement of TQM. Unlike other texts it combines theory, practice and empirical research to explore the key issues and concepts relevant to both students and practising managers.

Synopsis

This practical text provides an up-to-date guide to the introduction, development and advancement of TQM. Unlike other texts it combines theory, practice and empirical research to explore the key issues and concepts relevant to both students and practising managers.

About the Author, Dale

Barrie G. Dale is United Utilities Professor of Total Quality Management and Director of the UMIST Quality Management Centre, Manchester

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Book Details

Published
October 1, 1999
Publisher
Wiley, John & Sons, Incorporated
Pages
296
Format
Paperback
ISBN
9780631195771

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