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Total Quality Management by John S. Oakland — book cover

Total Quality Management

by John S. Oakland
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Synopsis

Commitment and policy. Organization for quality. Design for quality. Capability for quality.

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Book Details

Published
June 1, 1991
Publisher
Butterworth-Heinemann Ltd
Pages
316
ISBN
9780750600842

More by John S. Oakland

Total Quality Management: The Route to Improving Performance
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Total Quality Management : Text and Cases
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Total Organizational Excellence: Achieving World-Class Performance
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TQM
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Total Quality in the Construction Supply Chain
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