Quality Control

ISO 9001: 2000 : For Small Businesses

Name: ISO 9001: 2000 : For Small Businesses
Author: Ray Tricker
ISBN: 9780750666176

by Ray Tricker

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Overview

Small and medium-sized companies face many challenges today; not least that their larger institutional and multinational customers make demands that are difficult to meet for an organisation with limited resources. One such demand is ISO 9000 compliance.Fully revised and updated, ISO 9001: 2000 for Small Businesses explains the new requirements of ISO 9001: 2000 and helps businesses draw up a quality plan that will allow them to meet the challenges of the market place.For engineers and managers in small and medium sized companies, and also in service industries and user groups, the text will serve as a essential guide to the most important new developments in quality assurance.

Audience: Quality management consultants, auditors and trainers. Organisations seeking certification or upgrading to the new standard. Secondary: Students of Manufacturing Systems, Quality Engineering and Management courses. Also students studying for membership exams for the Institute of Quality Assurance.

About the Author, Ray Tricker

Ray Tricker is the Principal Consultant of Herne European Consultancy Ltd - a company specialising in ISO 9000 Management Systems - and is also an established author. He served with the Royal Corps of Signals (for a total of 37 years) during which time he held various managerial posts culminating in being appointed as the Chief Engineer of NATO's Communication Security Agency (ACE COMSEC). Most of Ray's work since joining Herne has centred on the European Railways. He has held a number of posts with the Union International des Chemins de fer (UIC) (e.g. Quality Manager of the European Train Control System (ETCS)) and with the European Union (EU) Commission (e.g. T500 Review Team Leader, European Rail Traffic Management System (ERTMS) Users Group Project Co-ordinator, HEROE Project Co-ordinator) and currently (as well as writing books!) he is busy assisting small businesses from around the world produce their own auditable Quality and/or Integrated Management Systems to meet the requirements of ISO 9001:2008, ISO 14001 and OHSAS standards. He is also a UKAS Assessor for the assessment of certification bodies for the harmonisation of the trans-European high speed railway network.

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Booknews

ISO 9000 compliance is clearly delineated in this substantially revised version of Tricker's 1997 text, which is designed for engineers and managers of small and medium-sized companies. Tricker (a consultant and author), in accessible language, guides the reader through the basics of ISO 9000, its quality standards and certification and assistance in the UK and US for setting up a Quality Management System. He then describes the structure of ISO 9001:2000, the guidelines for quality control and assurance, all aspects of the Quality Management System, the quality organizational structure, the example quality manual, and self-assessment. Annotation c. Book News, Inc., Portland, OR (booknews.com)